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Following a critical incident, everyone will have some type of an emotional response.  Each person will recover at his/her own rate. Recovery can be a long and difficult process.  Tell your employees how you feel and that you are sorry they have been hurt. Avoid statements like “I know how you fee…

In the wake of Tuesday’s school shooting in Texas that killed 19 students and two teachers as well as a mass shooting on May 14 at a supermarket in Buffalo, New York, it’s important to realize that adults play a significant role in helping children cope after traumatic events.  One of the most impo…

As an employee assistance program counselor, I meet with a lot of couples. One thing I’ve learned is that money can be the biggest stressor in relationships. Finances shouldn’t be taboo As couples become serious, they tend to disclose their feelings on personal goals, family, relationship expectat…

As parents or caregivers, you want to do everything you can to support your grieving child. Here are some suggestions for you and your family to help a child following the loss of a loved one: It is important for children to feel like there is an adult parent or caregiver who is healthy, balanced a…

The Kubler-Ross model, authored by Dr. Elisabeth Kubler-Ross, describes a process by which people deal with grief. The process is known as the Five Stages of Grief. The stages can be applied to the experience of any significant loss including death, divorce, addiction, infertility, job loss, etc. It…

Tips for your Organization It is absolutely crucial to be prepared and have a plan should a catastrophic critical incident occur that affects your workplace. Who will be in charge? What will you do if the CEO is severely injured or killed? Who will make critical decisions regarding processes? Who…

12 Factors that can facilitate the grief process: Allowing time to adequately experience grief thoughts and feelings Feeling sadness and having tears can be therapeutic. Support from family and friends Maintaining healthy nutrition, exercise and sleep Utilizing counseling support and guidance …

What is the Best Care EAP experience? It is treating clients how we would want to be treated. Delivering expertise with efficiency and a caring attitude. Treating people with respect and dignity in a timely manner. It really is that simple. We have become the best through consistently providing our…